Last Updated: February 24, 2026
Welcome to Enric Homes. These Terms of Service (“Terms”) govern your access to and use of our website, content, features, tools, products, and services (the “Services”). Our store is hosted by Shopify, which enables us to provide these Services to you.
By using our Services, you agree to be bound by these Terms and our [Privacy Policy].
To purchase from Enric Homes, you must be at least the age of majority in your province or territory of residence. If you create an account, you are responsible for maintaining the confidentiality of your credentials. You agree to provide accurate, current, and complete information for all purchases.
We specialize in curated home decor, including lighting and clocks. While we strive to display colours, finishes, and dimensions with maximum accuracy, actual appearance may vary due to photographic lighting, natural material variations, or your device’s display settings. Please review all technical specifications and installation requirements before placing an order.
Your order constitutes an offer to purchase. A binding contract is only formed when we issue a Dispatch Confirmation email. We reserve the right to decline or cancel orders (e.g., due to stock unavailability or pricing errors), in which case a full refund will be issued immediately.
Currency: All prices are processed in Canadian Dollars (CAD).
Sales Tax: Applicable Canadian sales taxes (GST/HST/PST) are calculated based on your shipping address and displayed at checkout.
No Hidden Fees: We operate a transparent pricing model. The total amount at checkout is the final price for delivery to your door. Enric Homes manages standard customs clearance for our Canadian customers.
Orders are dispatched from our international distribution hub in the Netherlands.
Processing Time: 1–2 business days.
Transit Time: 5–8 business days (estimated for major Canadian hubs).
Risk: The risk of loss or damage passes to you upon physical delivery of the goods.
Returns: We offer a 30-day return window. Please see our [Return & Refund Policy] for detailed instructions and shipping cost information.
Warranty: Products include a 12-month warranty against manufacturing defects. This does not cover wear and tear, accidental damage, or improper installation. Note: Electrical items must be installed by a certified professional.
All website content, including text, images, logos, and design, is the property of Enric Homes or its licensors. Use of our Services is permitted for personal, non-commercial purposes only.
To the extent permitted by law, Enric Homes is not liable for indirect, incidental, or consequential losses. Our total liability is limited to the amount paid for the product in question. Your statutory rights as a Canadian consumer under provincial acts remain unaffected.
These Terms are governed by the laws of the Netherlands. However, as a resident of Canada, you benefit from the mandatory consumer protection laws of your province. Disputes may be submitted to the courts of Rotterdam or the competent courts in your jurisdiction.
