Terms of Service

Terms of Service

Last Updated: April 24, 2026

Welcome to Enric Homes. These Terms of Service (“Terms”) govern your access to and use of our website, content, features, tools, products, and services (the “Services”). Our store is hosted by Shopify, which enables us to provide these Services to you.

By using our Services, you agree to be bound by these Terms and our Privacy Policy.

1. Who We Are

2. Eligibility & Accounts

To purchase from Enric Homes, you must be at least the age of majority in your province or territory of residence. You agree to provide accurate, current, and complete information for all purchases and account management.

3. Product Representation

We specialize in curated home decor. While we strive to display colours, finishes, and dimensions with maximum accuracy, actual appearance may vary due to photographic lighting or your device’s display settings. Please review all technical specifications before placing an order.

4. Transparent Pricing & Taxes

• Currency: All prices are processed in Canadian Dollars (CAD).
• Sales Tax: Applicable Canadian sales taxes (GST/HST/PST) are calculated at checkout based on your shipping address.
• No Hidden Fees: The total amount at checkout is the final price for delivery to your door. Enric Homes manages standard customs clearance for our Canadian customers.

5. Shipping & Delivery

Orders are dispatched from our international distribution hub in the Netherlands. For detailed timelines, please visit our Shipping Policy.

• Processing Time: 1–2 business days.
• Transit Time: 5–8 business days (estimated for major Canadian hubs).

6. Returns, Warranty & Professional Installation

Returns: We offer a 30-day return window. Detailed instructions can be found in our Refund & Return Policy.

Warranty: Products include a 12-month warranty against manufacturing defects. Note: Electrical items must be installed by a certified professional to maintain warranty eligibility.

7. Governing Law & Disputes