Privacy Policy
Last Updated: April 24, 2026
At Enric Homes, we respect the trust you place in us when choosing decor for your home. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, browse our products, or place an order.
Our store is powered by Shopify, ensuring a secure and reliable shopping experience. By using our services, you acknowledge that you have read and understood this Privacy Policy. Please also refer to our Terms of Service and Shipping Policy for more details on our business operations.
1. Personal Information We Collect
To provide a seamless experience, we collect the following categories of information:
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Contact Details: Name, billing and shipping addresses, phone number, and email address.
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Payment Information: Credit/debit card details and transaction history (processed securely via encrypted Shopify gateways).
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Order Data: Items viewed, added to cart, purchased, or returned.
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Communication: Details provided during customer support inquiries or emails.
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Technical Data: IP address, browser type, and interaction data collected automatically via cookies.
2. How We Use Your Information
We process your data for the following essential purposes:
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Order Fulfillment: Processing payments, shipping from our Netherlands facility to Canada, and managing returns in accordance with our Refund & Return Policy.
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Customer Support: Responding to inquiries regarding our home decor collection.
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Security: Monitoring for potential fraud to ensure a safe shopping environment.
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Marketing (Opt-in only): Sending decor inspiration or exclusive offers if you have explicitly subscribed.
3. Legal Basis & International Transfers
We operate in accordance with Canadian privacy standards, specifically the Personal Information Protection and Electronic Documents Act (PIPEDA).
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Data Location: As our operations are based in the Netherlands, your data is primarily processed within the European Union (EU) under stringent GDPR protections.
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Transfers: Data may be stored on global servers (e.g., Shopify in the US). We ensure all partners maintain privacy protections equivalent to Canadian law.
4. Your Rights as a Canadian Consumer
