Contact

We’d Love to Hear From You

Whether you have a question about one of our signature lamps, need help tracking your order, or simply want a second opinion on which piece will suit your space best, we’re here to help.

Our small team is based in the Netherlands, proudly serving homes across Canada. Every message is answered personally—no bots, no scripts. Just friendly support from people who care about making your home feel special.

Reach Out Anytime

We’re here to assist you during our service hours:

Email: info@enrichomes.com
Service Hours: Monday – Friday, 9:00 AM – 6:00 PM (EST)
Response Time: We aim to get back to you within 24 hours.

Shop With Confidence At Enric

Free Shipping

Free shipping with no additional delivery costs for all orders to Canada.

30-Day Returns

We have a 30-day return policy, which means you have 30 days after receiving your order to request a return

12-Month Warranty

Every product is covered for a 12 months, so you can enjoy your decor with peace of mind.

100% Safe & Secure Checkout

SSL-encrypted payments with American Express, Apple Pay, Google Pay, Maestro, Mastercard, VISA

Customer Service

Customer service contact (GMT+0 London):
Monday to Friday: 9:00 AM – 6:00 PM

Email: info@enrichomes.com
Phone Number: +447457424285
Contact Page: visit here
FAQ Page: visit here

We do our best to reply to all emails within 24 hours.

Free shipping with no additional delivery costs for all orders to Canada.