Contact information

Contact Us

Last Updated: April 24, 2026

At Enric Homes, we are here to help you find the perfect lighting and decor for your home. Whether you have a question about a specific product, shipping timelines to Canada, or an existing order, our team is ready to assist you.

Get in Touch

Email: info@enrichomes.com
We aim to reply to all inquiries within 24 hours during business days.

Customer Support Hours: Monday – Friday, 9:00 AM – 6:00 PM (EST - Eastern Standard Time)

Official Business Information

Enric Homes is a registered business based in the Netherlands. For full transparency and to comply with global e-commerce and Google Merchant Center guidelines, our official registration details are as follows:

Registered Business Name: Enric Homes
Registered Office Address: Wielerstraat 18, 3074ZV, Rotterdam, The Netherlands
Company Registration (KvK): 80667317
VAT Number: NL003471490B72
D-U-N-S® Number: 493585505

PLEASE NOTE: The address listed above is our official business address. For returns, please do not send items to this address without prior authorization. Follow the instructions provided in our Refund & Return Policy.

Quick Navigation

You may also find the information you are looking for in our official policies:

Shipping Policy (Delivery times & costs)
Terms of Service
Privacy Policy

Shop With Confidence At Enric

Free Shipping

Free shipping with no additional delivery costs for all orders to Canada.

30-Day Returns

We have a 30-day return policy, which means you have 30 days after receiving your order to request a return

12-Month Warranty

Every product is covered for a 12 months, so you can enjoy your decor with peace of mind.

100% Safe & Secure Checkout

SSL-encrypted payments with American Express, Apple Pay, Google Pay, Maestro, Mastercard, VISA

Customer Service

Customer service contact (GMT+0 London):
Monday to Friday: 9:00 AM – 6:00 PM

Email: info@enrichomes.com
Phone Number: +447457424285
Contact Page: visit here
FAQ Page: visit here

We do our best to reply to all emails within 24 hours.

Free shipping with no additional delivery costs for all orders to Canada.